Forum Discussion
Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)
Southernsierra, I took a look into your account to see how the tech visit went (you could say I was a bit eager to see how everything went). Looks like they got out there and moved the dish onto a pole mount for you and quite a few other things taken care of!
This makes me really happy!
Let me know how everything's running.
-Brooke
Update:
Writing this at 4:23pm PST. Hughesnet and Viatsat appointments were both from 8am - 11am. Viasat has showed, Hughesnet has not.
Viasat guy showed up on time at 10am. He laughed at the Hughesnet installation and said it appeared unsafe since it wasn't grounded, said the work was shoddy. I have no clue if it is or isn't since I am not a professional. Next, he proceeded to check the various ways he could mount the dish. He settled on the pole mount and thought it would be ideal for my case. He proceeded to dig a hole, fill it with concrete, and set the pole/dish. He then grounded the dish to my electrical panel and then ran the wire through the floor to the modem. I am writing this email via the Viasat connection. Working great so far.
Hughesnet is still MIA/noshow for today. See attached photo of the pole mount (in foreground) and the hughesnet install off the deck (background). Shoutout to the Viasat guy for making the 3 hour one way drive out to my place. Hopefully Hughesnet guy still shows/calls today... it's getting late but I haven't lost hope. Will make the 3 hour drive back to LA myself tomorrow afternoon.
Pic:
I'm no installer, but to install a dish on a porch, which can warp and such from weather.... I just don't get it. Maybe it's okay. Again, I'm not an installer, so I can't say for sure.
Did the HughesNet person eventually show up? If so, what did they do?
