Forum Discussion

southernsierra's avatar
southernsierra
Sophomore
7 years ago

Plagued With Problems -- Just Ordered Viasat To Complement Hughesnet (Am I Nuts?)

Hi all,   I have had a host of problems since becoming a hughesnet customer 1 year ago. I live in an extremely remote area of the county in the Sierra Nevada mountains in California at a high altit...
Performance
  • Brooke's avatar
    Brooke
    7 years ago

    Southernsierra, I took a look into your account to see how the tech visit went (you could say I was a bit eager to see how everything went). Looks like they got out there and moved the dish onto a pole mount for you and quite a few other things taken care of!

     

    This makes me really happy!

    Let me know how everything's running. 

    -Brooke

gokartergo24's avatar
gokartergo24
Tutor

southernsierra

 

 Sorry, I have hooked up Hughesnet to people that have ATT and comcast.. The Hughesnet is the backup to there backup.  More people have backup then you would think..LOL I have two at my house.

southernsierra's avatar
southernsierra
Sophomore
7 years ago

gokartergo24 interesting! 

 

Installer called me. Said he will have to drive 3.5 hours 1 way to get there. He said he would do it though unless "his truck had issues, and it has had issues before but he hopes it won't this time". He said he is leaving at 6am to get there are 930 am. He said he would bring pole equipment. Asked about the ground, I said it was soft and that Viasat guy installed a pole last weekend. DATE SET FOR SEPT 9th 9am - 11am. Will follow up as to what went down. So nuts to drive 3.5 hours.... any other state than california and you are 2-3 states away at that point.

  • gokartergo24's avatar
    gokartergo24
    Tutor
    7 years ago

    C0RR0SIVE 

    It is up to each company and installers what days the want to work and be open.. We don't do sundays.. But some do.. I already work 6 days a week.. I'm to old to do 7

  • C0RR0SIVE's avatar
    C0RR0SIVE
    Associate Professor
    7 years ago

    Didn't think installers did installs or repairs on Sundays?