Forum Discussion
Please close your browser message.
I have searched for an answer but found none. My problem: When logging out of any/all hughes email accounts, system continues to cycle and finally a message box appears that says, "Please close your...
Good morning Liz, When I click on OK it takes me back to the Hughes home screen. That used to happen automaticly when I click on Logout of email account. It happens with mozilla firefox and crome
Good morning Oletrapper,
Thank you for confirming. This is normal; when I clicked the OK button I'm also taken back to the HughesNet homepage.
I'm unsure of what you mean by : "system continues to cycle"
Do you think the message is coming from your email program, your OS, or Hughes?
Also: "it won't let me"
Are you using the Photos tab in the message editor? The only time I've had trouble was when I was trying to post an animated gif that it said was too large.
What I meant by system keeps cycling is the little blue circle keeps going round and round and then after about 60 to 90 seconds the message appears. "Please close your browser." I am almost certain it is coming from Hughes. Only happens when I am logging off a Hughes email account. I have 3 email addresses at Hughes and it happens on all 3 accounts.
Are you using the Photos tab in the message editor? The only time I've had trouble was when I was trying to post an animated gif that it said was too large.
I tried to print screen ALT+Print Screen and then paste to comment section. Would not paste.
I have never used Photos tab in message editor. Wouldn't have a clue as to how to do that. lol
Hi Oletrapper,
The "Please close your browser" message will show after you log out of your HughesNet e-mail, so at that point you can close that browser or browser tab.
Hi Liz, That's not how it is working. It will continue to cycle (little blue circle) and then the message pops up saying Please Close your Browser. It takes 60 to 90 seconds for the message to appear. If I click on OK, it will then log out. Not until. Normally and before this started, when I would log out it would automaticly take me back to Hughes's home page. If I don't click on OK, it times out and I get a 500 timeout error.
To add pictures via the Photo tab...
If using Windows, press the Windows button and the Print Screen button at the same time to save your screenshot. Then, when replying, click the Photos button in the reply header, click "Choose Files", then, in the Screenshots folder, which should be in the Pictures folder by default, select whatever the screenshot is you want to add. Then click Open and it should upload the screenshot, then click Done and it will then be added to the message body.
If there is personal information that you need to delete or hide in the screenshot, you can use Windows Paint to edit the picture.
Thanks Gabe, I'll try that. I have been using ALT+PrintScreen. That wouldn't work.
