Forum Discussion

stacygarrison13's avatar
stacygarrison13
Spectator
8 years ago

Resetting Wifi Password

I need help resetting both the 2 and 5 wifi passwords on my router. The passwords are located on the back of the rotuer, and we've had several family friends and both children connect to the wifi. Th...
Data Management
  • C0RR0SIVE's avatar
    C0RR0SIVE
    8 years ago

    1: In your browser go to http://systemcontrolcenter.com or http://192.168.0.1
    2: On the left hand side, click on "Wifi Settings"
    3: You will be presented with a logon screen, the default password is admin

    4: Select either 2.4Ghz, 2.4Ghz Guest, 5Ghz, or 5Ghz Guest, which ever network you want to change.
    5: Enter in the new password in the Password field
    6: Click Save Settings
    7: Once you have changed the password(s), you should reboot your terminal, and tell all your devices to "forget" the network, and re-enter the new password when connecting.

Mommyb's avatar
Mommyb
New Poster
Ive tried i thought i reset it but ive tried both passwords and neither work and ive tried resetting the modem itself. I only have a smartphone no computer.
C0RR0SIVE's avatar
C0RR0SIVE
Associate Professor
8 years ago

Are you getting stuck at any of the steps?

When you go to change the password, make sure you click save after you have changed it, then, you might want to reboot the HT2000w and see if it has accepted the new password.  Do not touch the reset button on the back, holding it for too long can erase parameters that are setup during install and will require a truck-roll to repair.

  • Mommyb's avatar
    Mommyb
    New Poster
    8 years ago
    I unplugged it and plugged it back it and then tried the new password. It said wrong password try again so i tried the link again to see if it changed and it didnt work so i looked up other ways and i just poked it with a pen like it said
    • GabeU's avatar
      GabeU
      Distinguished Professor IV
      8 years ago

      Mommyb

       

      As alluded to, be VERY careful with pressing the reset button, and you really shouldn't do so unless instructed to by a rep.  Doing so can cause the modem to lose all of its settings, which would require a truck roll to repair and which you would be responsible for paying for.  

      • Mommyb's avatar
        Mommyb
        New Poster
        8 years ago
        GabeU
        So what do i do from here how do i find out if i did somethimg to it?