Forum Discussion
Solved
Spam emails
In just the last few weeks, I have started receiving HUNDREDS of spam emails every day. Up until that time, I hardly ever received any. It does no good to mark them spam. What is going on with Hughes...
Good morning folks,
Thank you for your continued feedback, I'm sending these up to management who is keeping an eye on all this. They've also issued an official response:
We are aware that some customers are experiencing a significant increase in SPAM messages to their Hughes.net email addresses. Our engineers are working to resolve the issue as quickly as possible.
We apologize for the inconvenience this influx of unwanted messages has created and encourage you to flag them as SPAM to remove them from your inbox. Marking messages as SPAM also helps improve the filtering algorithms. Simply click the checkbox next to any SPAM messages and then click the shield icon in the upper right corner of the menu bar.Please let us know if you're seeing any improvement now, there have been some changes recently. Looking forward to your feedback.
Your cooperation, patience, and understanding are much appreciated.
Thanks,
Liz
It has to be something that changed with the "upgrade!" Yes, I also block every spam email, and they continue to send more from the same address. I do not have time to block hundreds of emails every day, and I'm sure no one else does either. HughesNet, we would appreciate hearing from you!!
Agree with nitaclay and and others something has "changed" with the email provider. Far too many users are being subjected to this excessive spam. Hughes should provide an explanation or guidance as to what the issue is.
Agree that addresses can be hacked /stolen from users or careless web sites but to the extend we are seeing is difficult to accept.
