Forum Discussion

Ronrlb53's avatar
Ronrlb53
Freshman
6 years ago
Solved

Unable, or intermittent ability to send or recieve imessage photos

I have read both “bederson’s” thread from three weeks ago and “js20962’s” thread from October of 2019. I have been experiencing the same problems for some time hoping they would resolve. They haven’t....
Performance
  • Liz's avatar
    Liz
    6 years ago

    Hi Ron,

     

    Just letting you know that I got confirmation from engineering that they've rolled out the same optimization to all customers to improve iMessage/iCloud performance. Your feedback helped push this along and help others! I hope iMessage is still working well for you! Let me know how it's going. 

     

    Please don't hesitate to come by the community again if you have any other concerns.

     

    Thanks,

    Liz

Liz's avatar
Liz
Moderator
6 years ago

Hi Ron,

 

Thank you for this feedback! I'm sending this to the investigating engineers. I'll post back once I have any news or additional questions if any.

 

-Liz

 

Liz's avatar
Liz
Moderator
6 years ago

Good morning Ron,

 

Engineering has made an adjustment, can you please try sending pictures again in iMessage, just like before? 

 

Let me know if you notice a difference in performance.

 

  Your cooperation, patience, and understanding are much appreciated.

 

Thanks,

Liz