Forum Discussion

maratsade's avatar
maratsade
Distinguished Professor IV
5 years ago

Usage meter download

So I thought I could download the usage meter from the Usage page under My Account, but it's not there.Then I went to this page: https://support.hughesnet.com/en/faq/internet/what-is-usage-meter but ...
Data Management
  • Liz's avatar
    Liz
    5 years ago

    Hi folks,

     

    We had some discussions around the Usage Meter as well after your feedback was sent up. Apparently the desktop client's adoption rate is low now since usage can be checked via the support center and the mobile app. 

     

    Regarding the functionality of the current desktop client, it will continue to work as long as it remains installed, but can't be reinstalled on another PC or the same one after re-imaging. As Kathy mentioned, moving forward, your best options for checking usage are the mobile app, the support center, and also the SCC.

     

    As a last resort to advocate for a desktop client, I submitted some options via our suggestion pipeline. If we have any good news to share on that front, you'll definitely hear from us! (Don't hold your breath.)

     

    -Liz

maratsade's avatar
maratsade
Distinguished Professor IV

GabeU has it on a Win 10 Pro device, or maybe more than one.  I wonder why the page says it doesn't work on Win 10. 

Reggie's avatar
Reggie
Teaching Assistant
5 years ago
Now you know why I normally don't respond to many posts. I don't like to give untrue information to anyone. Have a good day.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    OK, but you didn't give untrue information -- you gave the information that was on the page. If the information on the page is inaccuarate, that's no reflection on you, Reg. 

     

    Reggie wrote:
    Now you know why I normally don't respond to many posts. I don't like to give untrue information to anyone. Have a good day.