cancel
Showing results for 
Search instead for 
Did you mean: 

Usage meter javascript error

Highlighted
Freshman

Usage meter javascript error

A javascript error occured in the main process.  Uncaught exception:

Error: Error parsing your configuration file:  [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpected Token

 

I tried uninstalling and reininstalling and got the same thing.  Any suggestions ?  Thanks in advance for any help.

HughesError01.jpg

1 ACCEPTED SOLUTION

Accepted Solutions
Distinguished Professor II

Re: Usage meter javascript error

@inthewoodsworki

 

The following fix for the Javascript error won't cripple your computer.  Just don't delete anything other than what's described in the instructions.  Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions.  To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below.  When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason.  If you have a Mac, I'm not sure if you have to unhide anything. 

 

Screenshot (72).jpg

 

 

The instructions for the JavaScript error.  Credit goes to @MarkJFine

 

 In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
   Windows: C:\Users\[your User name]\AppData\Roaming\
   Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
115 REPLIES
Associate Professor

Re: Usage meter javascript error

Vampy,

Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder.  Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder.  Then download and install the latest version (Should be 6.6) and see what happens.

Spectator

Re: Usage meter javascript error

I'm having the same issue on a Mac. I've deleted and reinstalled the program to no avail. What next? Thanks.

Associate Professor

Re: Usage meter javascript error

What about the file in particular that is mentioned in the error?  I am suspecting that uninstalling isn't removing that file for some reason, and that's why a reinstall isn't working.

New Poster

Re: Usage meter javascript error

Having same problem uninstalled reinstalled still get same message about java

Freshman

Re: Usage meter javascript error

I uninstalled again, went to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\ and deleted that folder but there was no other folder in C:\Program Files or C:\Program Files 86x.  I am running Windows 7 64 bit.  I reinstalled but still got the same error.  I had the latest version of the Hughesnet Meter installed.

 

I was thinking of uninstalling java but it's not in add/remove programs and after doing a little research someone suggested typing this %SystemRoot%\system32\javacpl.cpl into start but when I do I get this:

 

JavaError01.png

So now I have to try to uninstall java if I can and reinstall it.  This has become a real chore.  I see this is not so easy to do and I might have to use cmd prompt which I have never been real comfortable doing.

 

 

 

 

Associate Professor

Re: Usage meter javascript error

Java and JavaScript are two different things... A computer program can run JavaScript with out Java being installed...

@Liz You may need to look into this...  There are also a few people in a private setting that are experiencing this... @Amanda may know more since she seems to frequent that group of people...

Freshman

Re: Usage meter javascript error

I think I fixed it.  My Java was not showing anywhere on my PC including in Add/Remove programs in Control Panel.  I downloaded the java uninstaller file named JavaUninstallTool.  I ran it but it couldn't find the file to be deleted.  That worried me.  I downloaded the latest version of the Java installer named jre-8u121-windows-x64.  When I ran the file it saw I had Java installed (now I was really worried) but it gave me an option to install and repair so I tried that.

 

Before I installed this new Java I had uninstalled The Hughesnet Meter and that folder.  After I ran the Java installer and repaired I again ran the Hughesnet installer again with fingers crossed.  It installed this time with no errors and is running in my system tray.  When I mouse over it, it now shows my allowance.  I'm not sure if this will help the others here with problems but it's worth a shot.  Thanks everyone who tried to help and answered so quickly.

 

Hughes02.png

 

 

Associate Professor

Re: Usage meter javascript error

JRE (Java Runtime Environment) shouldn't (more like isn't...) a requirement for running the status meter... Have no idea how nor why that would fix the problem...

Freshman

Re: Usage meter javascript error

I have no idea either because I don't know programming but this website: What is Java and can I do without it?

 

Says:  To summarize: if you don't update JAVA and don't update your apps, then you might be O.K. for your system not dying (of course, you might be leaving yourself open for a vulnerability or two). If you get new software, it might come with a version-specific JAVA requirement so watch out for that. As for uninstalling it altogether, that could be problematic for various applications but you should find that out pretty quickly ("Oh, the backup software can't load...."). In that case, you can always reinstall. If you look at your task manager (Windows) at the processes and you see JAVA.EXE using the processor, that could be a sign you need JAVA. JAVASCRIPT is a scripting language based on JAVA that usually runs websites. Many suggest disabling scripting in your browser as a security means, but, if one of the websites you frequent requires that, you would need to turn it on again. You system may not become crippled for any of this but some of your applications might if JAVA is removed. Also, if you have trouble uninstalling JAVA, it could mean that one of your startup applications uses JAVA. Again, its an "application thing". If anyone sees something I said incorrectly, please let me know. I'd appreciate it.