Forum Discussion
Usage meter javascript error
- 7 years ago
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
Thank you! Thank you! Thank you!
For some reason my AppData folder was hidden, so I typed in the command that you gave me, which brought me to my AppData folder. Deleted the folder in question and now my status meter is working. Again, Thanks.
I had this problem happen to me this weekend too. I wonder if an unrelated program updated and caused the glitch ?
Thank you to the OP for the repair. I probabaly would have never figured it out.
- jcollison2518 years agoSophomore
tevansnc wrote:I wonder if an unrelated program updated and caused the glitch ?
An "unrelated program" like "Bob's Knitting Made Easy for Windows" or something that just happened to know exactly where status-meter.config was, and stomped on it? Not a chance.
If anyone comes along and gets the error and has not done the fix, please make a copy of status-meter.config first, then after doing the fix, do a comparison between the two versions of the file. I never had the thing installed, otherwise I'd look into it myself.
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