Forum Discussion
Usage meter javascript error
A javascript error occured in the main process. Uncaught exception: Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpe...
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
Vampy,
Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder. Then download and install the latest version (Should be 6.6) and see what happens.
The combination of the info from Vampy and the instruction from Corrosive FINALLY WORKED!! I've been working on this for months because I like to solve things. I've uninstalled/reinstalled Java and the Usage Meter many times and tried dozens of suggestions. But this is the one that worked. I did install jre-8u121-windows-x64. And then I uninstalled the Usage Meter plus added Corrosive's instructions to do these deletions--not done before--before the re-installation of the meter--as follows:
"Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\[your User name]\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also navigate to c:\program files\hughesnet-usage-meter and delete anything that may reside in that folder. Then download and install the latest version (Should be 6.6) and see what happens." See Corrosive in earlier suggestions.
It turned out that in the HughesNet Usage Meter subfiles there were lots of hidden files. That finally worked!
I then used the new jre-8u121-windows-x64 installer for Java (this time I had not uninstalled Java, I just ran this installer which reinstalled the Java I already have). Then, of course, reboot. Imagine my shock when the Usage Meter finally worked. Can't believe it. But it's really important to have this so I'm glad this worked. Question to HughesNet: Really? Can't you fix this for people so that your Usage Meter finally works without all the problems?
By the way, I am running Windows 10 on a five-month-old laptop.
Great thanks to Corrosive and Vampy. Good job!! This may not work for everyone, but I sure hope it will.
bonnienelsonwa wrote:
"Try uninstalling the status meter and usage meter from your system, then navigate to C:\Users\[your User name]\AppData\Roaming\HughesNet Usage Meter\, and delete anything that desides in that folder. Also
Guarantee that's the only thing you needed to do. Everything else was ancillary, especially the Java part. The Usage Meter runs on JavaScript which is loosely based on the same language, but has nothing to do with the version of Java you installed.
