Forum Discussion
Usage meter javascript error
A javascript error occured in the main process. Uncaught exception: Error: Error parsing your configuration file: [C:\Users\Vampy\AppData\Roaming\HughesNet Usage Meter\status-meter.config]: Unexpe...
The following fix for the Javascript error won't cripple your computer. Just don't delete anything other than what's described in the instructions. Regarding Windows, you'll probably have to change your folder options to be able to view Hidden Items to see the AppData folder and its contents described in the directions. To do so, click "View", then check the box for "Hidden Items", as you see in the red boxes in the picture below. When you're finished with the procedure, uncheck "Hidden Items" so they are hidden again, as they are hidden by default for a reason. If you have a Mac, I'm not sure if you have to unhide anything.
The instructions for the JavaScript error. Credit goes to MarkJFine.
In the event that this happens:
1. Fully quit the Usage Meter from it's own menu by clicking on the donut in the menubar and clicking "Quit".
2. Look for the following directory
Windows: C:\Users\[your User name]\AppData\Roaming\
Mac: /Users/[your User name]/Library/Application Support/
3. Carefully delete just the "HughesNet Usage Meter" folder under that and empty the trash.
4. Restart the Usage Meter. This will regenerate all the underlying information as if it were run for the first time, thus correcting the error.
I think I fixed it. My Java was not showing anywhere on my PC including in Add/Remove programs in Control Panel. I downloaded the java uninstaller file named JavaUninstallTool. I ran it but it couldn't find the file to be deleted. That worried me. I downloaded the latest version of the Java installer named jre-8u121-windows-x64. When I ran the file it saw I had Java installed (now I was really worried) but it gave me an option to install and repair so I tried that.
Before I installed this new Java I had uninstalled The Hughesnet Meter and that folder. After I ran the Java installer and repaired I again ran the Hughesnet installer again with fingers crossed. It installed this time with no errors and is running in my system tray. When I mouse over it, it now shows my allowance. I'm not sure if this will help the others here with problems but it's worth a shot. Thanks everyone who tried to help and answered so quickly.
Thank you SO much for your fix. I too had installed and uninstalled the latest version of the status meter four times with the same error message occurring. I just did your "fix' and viola` it's working like a charm. You're the best!! Thanks again.
