I recenlty 3 weeks ago upgraded to Gen 5. I had already had voice with Gen 4 and with a commitment. With upgrade they said I had to go with a 2 year commitment and credited me my $75. With the new phone, engineers had to port my original number from the commited voice to the 2 year commitment phone. Now, I can't manage my voice options. When I log in, I get a blue screen that has a circle and says redirecting. Never comes up or allows me to manage my phone at all, I've let it run for an hour. Also, I can't call forward using *72, just get a busy signal. I have been on the phone with Hughes people since they ported my number 2 weeks ago and still nothing, I mean every other day. All they do is send me a survey to answer and says "Contact Reason: General Information - Voice Service - Resolved". It has not been resolved and Hughes seems not to be interested in correcting issue. I also have changed password thinking that may trigger it, nope. They promise a call back, but that hasn't happened yet. I enjoy my satellite phone, but would like to be able to use what I am paying for and set up sim ring, call forwarding, etc. It was something I bragged on with people in my area that use satellite only like me to get them to change from AT&T. Thank goodness the old voicemail message transferred over when number ported. Look folks, I could go on all night, but I think you have the message. I just need help!!. Does anyone else have this problem or is it just me. Can one of you out there help me. I wish I had a choice, but living in the boonies, I can't get nothing but Hughes. Can't get Spectrum, guess they know that. Thanks for any help, I am desparate. Sorry for any mispelling.
