Forum Discussion
Voice Issues Problems Service
Let me start by saying I understand VOIP has inherent issues, drop outs, echo, poor quality at times, calls dropping etc. What I have been experiencing for the past month is that I lose service for...
Hi onetechy, I haven't heard back from you. I hope everything is well! I'm going to close this thread due to inactivity, but feel free to start a new thread should you have any other questions or concerns we can address!
Thank you.
-Brooke
I'm sorry to hear that, it sounds like the internet connection is intermittent and causing your phone service to drop. I pulled up your account and see you have a bad alignment currently, so I'm setting you up with a free technician visit to address these concerns. I've placed you on our earliest schedule available and you'll receive either a call or text to confirm your appointment, or you can reschedule if needed.
Let me know how the visit goes and if it improves your service!
-Brooke
Update - Service Tech came today and did a realignment he indicated it was definitely needed, so lets see how that works out. Thanks Brooke! Will give another update if all goes well in the coming week.
Sounds great. Thanks for getting back to us :)
-Brooke
Hi onetechy, I haven't heard back from you. I hope everything is well! I'm going to close this thread due to inactivity, but feel free to start a new thread should you have any other questions or concerns we can address!
Thank you.
-Brooke
