Forum Discussion

GDT's avatar
GDT
Freshman
7 months ago

cant access system control center

it says im not using a hughesnet connection but I am

  • maratsade's avatar
    maratsade
    Distinguished Professor IV

    Did you try shutting down the modem, waiting a couple of minutes, then restarting it? 

    Can you connect directly to the modem and see if you can access the SCC?

    • GDT's avatar
      GDT
      Freshman

      Yes I have rebooted the modem and no difference. SCC, system control center? How would I go about connecting directly to the modem?

      • GabeU's avatar
        GabeU
        Distinguished Professor IV

        He means via Ethernet cable instead of WiFi. 

         

        What I would try is unplugging the modem, and your router if you use one, then turn all devices that use HughesNet off. Then plug the modem back in, wait a few minutes, then your router, then wait a few minutes, then turn on a single device and try connecting to the SCC. The idea behind this is to clear the DNS in case there's a bad entry, which can propagate through all of your devices.