wgrobison1
4 months agoJunior
I get this message when I try to open Hughesnet email....Problem accessing ZCS upstream server. Reason: Cannot connect to the ZCS upstream server. Connection timeout.
Now when I try to check Email , a Window pops up, a Zimbra email window, won't open still, get message "unknown error" still can't access email
Zimbra shenanigans. Hopefully the reps here will contact Zimbra and have them fix whatever's going on with their system.
I keep getting the same issue - I gather Zimbra is not part of Hughes. I have had this a few times but usually in a day it is gone. Not sure if Hughes is aware or even dealing with this issue. But ti does stop me from seeing my email at times. I have not used my Hughes info to sign into Zimbra as I worry about security issues. I just wish Hughes would let us know what is happening. And stop it!
It's not. Zimbra is their email services provider, AFAIK. I just tried my email and it works fine, so this is likely only a limited outage. And yes, an announcement would be nice. The reps may not be available to place one right now, but hopefully they will soon, especially if the issue persists.
You can't sign into Zimbra with your HN info. Our accounts are through HN, not Zimbra. HN has an account with Zimbra and they create accounts for us that are HN accounts. Again, AFAIK.