email

[wgrobison1]

I can't access email

[maratsade]

Is this like before, when you were getting a 504 error?  Could you post a screenshot of what you see when trying to access email?

[wgrobison1]

Hmmm… can't reach this page

 server IP address could not be found.

Try:

• Checking the connection
• Checking the proxy, firewall, and DNS settings

ERR_NAME_NOT_RESOLVED

Diagnose issueRefresh

[maratsade]

Clear the DNS. Follow the procedure below to the letter. 

1. Turn off all of the devices using the modem (all phones, iPads, computers, etc.)

2. Unplug the modem's power from the wall socket.

3. Wait a minute, then plug the modem back in.

4. Wait about 5 minutes after all the lights on the modem are back on, then turn all your devices on one-by-one.

[wgrobison1]

have followed your instructions, still no email, all other sites ok

[Remy]

wgrobison1,

Thank you for reaching out! Are you still experiencing email issues?

Thanks,

Remy

[wgrobison1]

yes! still problems again!

[Remy]

wgrobison1,

Are you experiencing the same error you previously shared?

Thanks,

Remy

[wgrobison1]

not the same error, now I get this page

I am getting very disgusted with hughesnet

[Remy]

wgrobison1,

It seems our email provider was experiencing an outage, which they have applied a fix to this morning. Please let us know if you continue to experience these issues!

Thanks,

Remy

[loggerswife]

Are they having an issue again today? Cant get any of our emails on anything.