new modem HT2000w

I have made the technician aware of your request. Please let us know once the service is back up and running. I'd like to credit your account for the days that you've been without service.

-Jay

A few days in February and all of March.  I will also package the modem and the voice device and send them back to HughesNet.  Im hoping that the repairman is the same one as always.. He may be able to come do the repair on Saturday afternoon.  He is a good man for Hughes Net.

DEBPOSTON,

The technician will reach out to you by phone to schedule the appointment as the requested date was not available. This doesn't necessarily mean they won't be able to come out at this time, but it was not available in the online scheduler.

-Jay

DEBPOSTON,

I had made the technician aware of your concerns in the notes to schedule, but as I mentioned previously, the requested date was not available.
 

I can reschedule the appointment for a weekday between 7 AM and 5 PM, or I can leave it as it is and the tech will reach out to you to schedule the appointment.

-Jay

Great! Let us know if you run into any issues.

-Jay

DEBPOSTON,

I'm disappointed to hear this happened. I will have the technician reach out to you today to reschedule for as soon as possible.

-Jay

Please let us know if you encounter any other issues.

-Jay

Jay,  I have my internet back.  The repairman came today and fixed it!  Yay.  You asked me to let you know how long my internet has been out. It has been out since 

February 25, 2020.  I want to thank you for all your help.