no internet connection

[larrygr]

Connectivity test shows: unable to resolve gateway and you do not have connectivity to the gateway. Unplugging modem does not help. Calling Hughesnet just got message and hung up.

[larrygr]

As soon as this posted, the connection test was able to complete but shows 60% packet loss with limited connectivity

[larrygr]

Never mind. Back to no connection

[maratsade]

Two other people posted they don't have internet. There may be an issue at the gateway. We need to see if the mods here will update everyone about this. @Liz 

[Liz]

Hi Larry,

Welcome to the community, glad you found us. I just checked our network reports and it does appear there is service degradation out of your gateway in Billings, MT. Our engineers are already working to address this. Your patience and understanding are greatly appreciated.

Thanks,

Liz

[Liz · Accepted solution]

Hi Larry,

You should be back online, I got a report confirming that engineering resolved this. Thank you for your patience!

-Liz