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snails pace

randalldb
Sophomore

Re: snails pace

Ahh! I must have missed that, thank you
GabeU
Distinguished Professor IV

Re: snails pace

@randalldb 

 

maratsade is correct in the explanation of my posts, which occurred due to a misunderstanding.  

 

Moving forward, as maratsade suggested, it may help to reply to Liz's last question.  I don't know if she's waiting on that to continue the troubleshooting process, but it's possible.


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randalldb
Sophomore

Re: snails pace

I usually find it difficult to download anything during the day, my mytest.net results have been very poor on a laptop connected to modem via cable anytime after 8 am till about 9pm. Then I get good speeds. During the day I'm getting under 1 mbps
maratsade
Distinguished Professor III

Re: snails pace

Randalldb,

 

You still haven't answered Liz's question:

 

I do see that the Galaxy-S10 had some moments of a fair signal so you might want to move that closer to the modem or switch it to the 5 GHz network.

 

What were you trying to do that prompted running speed tests?

 

You may want to answer her question, otherwise you're preventing her from helping you.

randalldb
Sophomore

Re: snails pace

That question is NOT pertinent to my problem...not sure why it was asked. My problem is NOT wifi. I hope that has been made clear.
My problem is 1.streaming on a cable connection during daytime hours. 2. Downloading large files during daytime hours. Low low low download speeds during daytime hours.........
https://testmy.net/quickstats/Randalldb
How does that not answer her question?
What am I missing? Please spell it out.
maratsade
Distinguished Professor III

Re: snails pace

Liz's question was asked as part of the troubleshooting process. The reps ask questions because in their experience, these questions are pertinent to the troubleshooting process, even if you think they're not. Not answering means that troubleshooting will not move forward. It would be to your advantage to allow the reps to do their job and to answer their questions.    Your choice, of course, but as I said, troubleshooting with the reps on this site will not move forward if you don't answer their questions. 

 

randalldb wrote:
That question is NOT pertinent to my problem...not sure why it was asked. My problem is NOT wifi. I hope that has been made clear.
My problem is 1.streaming on a cable connection during daytime hours. 2. Downloading large files during daytime hours. Low low low download speeds during daytime hours.........
https://testmy.net/quickstats/Randalldb
What am I missing? Please spell it out.

 

randalldb
Sophomore

Re: snails pace

So did my last post answer the question?
maratsade
Distinguished Professor III

Re: snails pace

I don't think so.  What prompted you to run tests? 

 


@randalldb wrote:
So did my last post answer the question?

 

randalldb
Sophomore

Re: snails pace

Can't stream shows, extremely slow download speeds
randalldb
Sophomore

Re: snails pace

I've stated my reasons several times on this thread. What else should I say?