Forum Discussion
snails pace
- 5 years agoThats what I was afraid of, I'll have to drop HN after my contract expires. Go back the only other provider for the mobile home park I live at, is mediocre but its better than this. Thanks for your attention
Randalldb,
You still haven't answered Liz's question:
I do see that the Galaxy-S10 had some moments of a fair signal so you might want to move that closer to the modem or switch it to the 5 GHz network.
What were you trying to do that prompted running speed tests?
You may want to answer her question, otherwise you're preventing her from helping you.
My problem is 1.streaming on a cable connection during daytime hours. 2. Downloading large files during daytime hours. Low low low download speeds during daytime hours.........
https://testmy.net/quickstats/Randalldb
How does that not answer her question?
What am I missing? Please spell it out.
- maratsade5 years agoDistinguished Professor IV
Liz's question was asked as part of the troubleshooting process. The reps ask questions because in their experience, these questions are pertinent to the troubleshooting process, even if you think they're not. Not answering means that troubleshooting will not move forward. It would be to your advantage to allow the reps to do their job and to answer their questions. Your choice, of course, but as I said, troubleshooting with the reps on this site will not move forward if you don't answer their questions.
randalldb wrote:
That question is NOT pertinent to my problem...not sure why it was asked. My problem is NOT wifi. I hope that has been made clear.
My problem is 1.streaming on a cable connection during daytime hours. 2. Downloading large files during daytime hours. Low low low download speeds during daytime hours.........
https://testmy.net/quickstats/Randalldb
What am I missing? Please spell it out. - randalldb5 years agoSophomoreSo did my last post answer the question?
- randalldb5 years agoSophomoreCan't stream shows, extremely slow download speeds
- randalldb5 years agoSophomoreI've stated my reasons several times on this thread. What else should I say?
- maratsade5 years agoDistinguished Professor IV
If they asked me what prompted me to start running speed tests, I would say something like: "I started running speed tests because web pages I was trying to access were very sluggish and took a long time to download."
- randalldb5 years agoSophomoreI started running speed tests because it has become impossible to reliably stream shows and download large files
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