wifi on but no internet connection
My internet hasn’t been working for 3 days. It says wifi works but no internet connection. it’s been rebooted multiple times, power cycled, hard reset & I even flushed the dns. Unfortunately it’s sti...
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maratsade I’ve tried everything from rebooting to resetting the modem , power cycling, flushing dns & turning on & off ipv6 but nothing works it says wifi connected but no internet & customer service is no help
jerriyocham,
Thanks for reaching out! I was able to look into your account and run some diagnostics, and was producing similar results. First let's see if an modem swap will do the job. Please expect the replacement soon; you can use its box to return your old modem. For your convenience, the return label is included in the outer pouch.
Let me know how the new modem works out for you!
Thanks,
Remy
Remy Thank you! I hope this helps.
