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Need a technician! Have no email since being hooked up to Hughes net about a week ago! ","body@stringLength":"172","rawBody":"

Worked with Hughes net, xfinity, seem to have a connectivity issue with email! Need a technician! Have no email since being hooked up to Hughes net about a week ago!

","kudosSumWeight":0,"postTime":"2018-08-09T22:54:05.015-04:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:103384_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":23007},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Worked with Hughes net, xfinity, seem to have a connectivity issue with email! Need a technician! Have no email since being hooked up to Hughes net about a week ago!

"},"Conversation:conversation:103384":{"__typename":"Conversation","id":"conversation:103384","solved":false,"topic":{"__ref":"ForumTopicMessage:message:103384"},"lastPostingActivityTime":"2018-08-19T23:50:53.623-04:00","lastPostTime":"2018-08-19T23:50:53.623-04:00","unreadReplyCount":51,"isSubscribed":false},"ModerationData:moderation_data:103384":{"__typename":"ModerationData","id":"moderation_data:103384","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:103384_1":{"__typename":"Revision","id":"revision:103384_1","lastEditTime":"2018-08-09T22:54:05.015-04:00"},"ForumReplyMessage:message:103386":{"__typename":"ForumReplyMessage","id":"message:103386","conversation":{"__ref":"Conversation:conversation:103384"},"author":{"__ref":"User:user:29869"},"revisionNum":2,"uid":103386,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:ThirdParty"},"subject":"Re: No email, connectivity issue","readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:103386"},"parent":{"__ref":"ForumTopicMessage:message:103384"},"body":"

Tiaduffey

What email are you trying to use that you are having an issue with? Is it HughesNet's own or another one, like GMail, MSN, Yahoo, etc.?

Are you using an email application, like Thunderbird, to connect to your email?

When you say \"hooked up to Hughes net about a week ago\", are you referring to your service being reconnected after the issue that started back in June?

And, from your description, it sounds like the email in question previously worked with HughesNet, but just not since you were reconnected? Is this right?

Edit: Does everything esle seem to be working normally with HughesNet, as in you can get online and everything, and it's primarily your email that you're having an issue with?

","body@stringLength":"1097","rawBody":"

What email are you trying to use that you are having an issue with? Is it HughesNet's own or another one, like GMail, MSN, Yahoo, etc.?

Are you using an email application, like Thunderbird, to connect to your email?

When you say \"hooked up to Hughes net about a week ago\", are you referring to your service being reconnected after the issue that started back in June?

And, from your description, it sounds like the email in question previously worked with HughesNet, but just not since you were reconnected? Is this right?

Edit: Does everything esle seem to be working normally with HughesNet, as in you can get online and everything, and it's primarily your email that you're having an issue with?

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I am using Safari, had this issue last Oct. which started all this mess! Before that could do email. I am also having issues with the App Store. I trouble shooted with Xfinity yesterday forever! It is definitely a connect issue. A couple times App Store started working but stops working again. I have gotten a couple emails but no body to it. After working with Xfinity the body of my emails showed up. I am not getting new emails in.

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Tiaduffey wrote:
I am using Safari, had this issue last Oct. which started all this mess! Before that could do email. I am also having issues with the App Store. I trouble shooted with Xfinity yesterday forever! It is definitely a connect issue. A couple times App Store started working but stops working again. I have gotten a couple emails but no body to it. After working with Xfinity the body of my emails showed up. I am not getting new emails in.

So you're having the same issue with Xfinity? I don't have any Apple products, so I'm not familiar with their email service, nor the App Store, but if the same issue is happening with Xfinity it would suggest that the problem lies with Apple, not Xfinity or HughesNet.

Or, perhaps I'm not deciphering your post properly. It sounds like you have two ISPs. Xfinity and HughesNet. And the email in question, which is an Apple based email, is having issues with both Xfinity and HughesNet. Is this correct? If so, again, it sounds like the Apple email, and the App store, is the problem.

If this is the case, I dont' know what to suggest. Perhaps someone with Apple devices will have some ideas.

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wrote:
I am using Safari, had this issue last Oct. which started all this mess! Before that could do email. I am also having issues with the App Store. I trouble shooted with Xfinity yesterday forever! It is definitely a connect issue. A couple times App Store started working but stops working again. I have gotten a couple emails but no body to it. After working with Xfinity the body of my emails showed up. I am not getting new emails in.

If this is the case, I dont' know what to suggest. Perhaps someone with Apple devices will have some ideas.

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I have Hughes net, only use my email address here that I use in Spokane. I’m in Colville where I have issues, everything is fine when I am in Spokane! I can get mail and App Store at any of my neighbors whom also use Hughes net. It is definitely an issue with my internet! Can do internet most of the time, Facebook, etc. A couple times App started working but a very short time. no emails are coming in and I can’t send either! Don’t want to pay Hughes bill if this is not going to work for me! Been dealing with issues since May! Can’t seem to get anywhere! I am sure I am going to need a tech! One who knows what he is doing! Had a guy at a internet place do some trouble shooting with me and he says it’s a connectivity issue! Everything else seemed O.K. I am taking speed test a few times a day. It seems to be slow! I can’t get anywhere calling Hughes so I am stuck!!! I am beyond frustrated!!! Teresa Duffey

Yes Gabu I am referring to my reconnect!

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Yes Gabu I am referring to my reconnect!

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