No email, connectivity issue

Tiaduffey

With the tests, after you create the account at testmy.net and are signed in, click on Download Test at the top, then select the 25MB test size from the Manual Test Size.  Then the test will run.  

Then, for the upload test, click on Upload Test at the top, and choose the 4MB test size from the Manual Test Size.

And you can just do a few of them at different times of the day, barring too much inconvenience, of course.  

The tricky part is probably going to be disabling the WiFi in the HT2000W modem.  Make sure you do this BEFORE you run the speed tests.  

1.  Go here...  http://192.168.42.1/login.htm

2.  Use admin as the password, and click LOGIN.

3.  Make sure you're on the 2.4GHz tab, uncheck SSID Enable, and click Save Settings. 

4.  After it saves, click on the 2.4GHz Guest tab, uncheck SSID Enable, and click Save Settings. 

5.  After it saves, click on the 5GHz tab, uncheck SSID Enable, and click Save Settings.

6.  After it saves, click on the 5GHz Guest tab, uncheck SSID Enable, and click Save Settings.  

7.  After it saves, you can click Logout on the far upper right, or just X out of the page.  

Then run your speed tests.  If you can, you should get a few tests per batch, say 3-5 in the morning, 3-5 five in the afternoon, then 3-5 in the evening.  Again, that's if you can.  If not, just when you are able.  And make sure you space the tests at least five minutes apart.  You can do a download test and an upload test immediately after, but the same type tests should be spaced at least five minutes apart, so if you want to, you can do a download, then upload, then wait five minutes or so, then do another set, then so on.  

When you want to re-enable your WiFi, use the same steps as when you disabled it, but re-check the box for SSID Enable instead of unchecking it.  And do the same for all four tabs, as in 2.4, then 2.4 guest, then 5, then 5 guest. 

And remember, when your WiFi is disabled, it will cut off the connection to all of your WiFi connected devices.  They should reconnect when you re-enable the WiFi.  

And I apologize for having to do all this when you speed test, but disabling the WiFi during the testing ensures that nothing is sapping any bandwidth via WiFi while the speed tests are being run.  The LAN connection is also the strongest, which is why speed testing is requested to be done with a LAN cable connected device.  

Hope this helps.  :)

P.S.  Once you do this a couple of times you'll start remembering it, making it easier.  Also, you can get to the WiFi settings another way, too.  You can go to the following address, which is the System Control Center, and click on WiFi Settings on the left.  It will take you to the page where you enter admin as the password.  

http://192.168.0.1/#!/usage

Edit:  I keep the System Control Center in my browser's Favorites, as it contains info I can use, plus it's the jumping off point for many things.  If you want to do the same, just click on that link and once you're on the System Control Center add it to your browser favorites (I don't know how that's done in Safari).