Forum Discussion
No email, connectivity issue
Hi Tiaduffey, thanks for posting!
After pulling up your account, I ran some diagnostics and currently your equipment is in great condition; I see everything is fully operational, so a technician is not necessary to resolve your issue.
You mention you're able to view some pages, such as Facebook, but based on what you've shared, it sounds like you're only having issues accessing Apple; is there anything else besides Apple you can't access? In addition, you mention your neighbors are also using HughesNet with no trouble, so I would reiterate that it sounds like an issue with Apple.
I would recommend contacting Apple for assistance, they will be more knowledgeable with Apple related products. If you have other concerns, I'd still be happy to address those with you!
Regarding the Comcast app email issue, it appears this has been an ongoing issue since last year: https://forums.xfinity.com/t5/Xfinity-Connect-App/xfinity-connect-app-will-not-open-emails/td-p/2977169
-Brooke
It changes! Can’t open my weather app, can’t use my blink camera, can’t watch a full clip on Facebook,etc etc. it is not Comcast, it is slow speed. I already called them and can’t even get email from their app xfinity connect, they told me to download. Emails come in once in awhile but no body. Come in sometimes on my laptop but not always. Upload is a problem!
