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Document needs updating...

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Distinguished Professor II

Document needs updating...

https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607

 

This document needs updating, as it refers to Gen 4 and also contains dead links.   Amanda? Smiley Happy  

Not sure who updates these things, but @GabeU has put together a new version of the document that could maybe be copied and pasted into the post. 

5 REPLIES 5
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Moderator
Moderator

Re: Document needs updating...

Yes please! I found the dead link and will put a more updated one. Thank you!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Distinguished Professor II

Re: Document needs updating...

Thanks, Liz. I hope the whole document will be updated with Gen 5 info. Smiley Happy

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Moderator
Moderator

Re: Document needs updating...

You're welcome! I removed the Gen4 reference and linked to the HT2000w guide at the end since the previous pdf was no longer working.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Distinguished Professor IV

Re: Document needs updating...

@Liz 

 

If the speed testing instructions are now universal, the following in bold should be removed...

 

-use the 25MB size download test file ONLY if on Gen5 Service Plan

 

I'll make sure to alter my Macro as well, including the new address for the HT2000W foldout PDF. 


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Moderator
Moderator

Re: Document needs updating...

Good point Gabe, thanks! Edited the post.

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.