Solved topics remaining open - Hughesnet Community

BirdDog · ‎11-16-2017

Wondering why solved threads are not locked after marked as such? It seems they often become targets for people to pile on after the fact and provide no uselful information to the reader or OP.

Case in point: https://community.hughesnet.com/t5/Tech-Support/Problem-AGAIN-with-speed-in-evening/td-p/56932#

C0RR0SIVE · ‎11-16-2017

Because in some cases the author chooses the wrong solution, and the real one is posted a big later.

Liz · ‎11-20-2017

And sometimes we forget to go back and lock a solved thread. Too busy to do that... next intern we get, that's one of their tasks.

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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