Solved: Re: Weekend mods - Hughesnet Community

maratsade · ‎05-10-2020

Repeating my earlier suggestion of having mods check the community on weekends, maybe once a day, to perform some needed admin functions...

Liz · ‎01-27-2021

Hi folks,

We're experimenting with something that will address the need for weekend attention from a mod. Thank you again for voicing your concerns!

-Liz

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MarkJFine · ‎05-10-2020

Plus, to clear out the people that start trouble on the weekends because they know there are no mods...

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

maratsade · ‎05-11-2020

Yeah, those were the admin functions I was referring to. 🙂

@MarkJFine wrote:
Plus, to clear out the people that start trouble on the weekends because they know there are no mods...

Liz · ‎05-13-2020

Good morning folks,

Just letting you know we are exploring options for this. 🙂

-Liz

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maratsade · ‎11-21-2020

@Liz , is there an update on the weekend mods suggestion?

Liz · ‎11-23-2020

Hi maratsade!

Yes, we do. I brought up the suggestion again today and there's more promising news. We may be closer to having someone who can keep an eye out in here over the weekend.

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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MarkJFine · ‎11-23-2020

Saw the DM, and this is great.

This weekend was really really bad. As you may have seen, it continued into this morning.

* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.

maratsade · ‎01-23-2021

So, just pinging you again re the weekend mods... Any updates?

@Liz wrote:
Hi maratsade!

Yes, we do. I brought up the suggestion again today and there's more promising news. We may be closer to having someone who can keep an eye out in here over the weekend.

-Liz

GabeU · ‎01-23-2021

@maratsade wrote:
So, just pinging you again re the weekend mods... Any updates?

@Liz wrote:
Hi maratsade!

Yes, we do. I brought up the suggestion again today and there's more promising news. We may be closer to having someone who can keep an eye out in here over the weekend.

-Liz

I second that ping.

Liz · ‎01-25-2021

Yes, as soon as I saw the influx of reports I brought this up again with management. They're still working it out. I'll keep you posted!

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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Liz · ‎01-27-2021

Hi folks,

We're experimenting with something that will address the need for weekend attention from a mod. Thank you again for voicing your concerns!

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

Liz · ‎05-11-2020

Hi maratsade,

Thank you for this feedback, this is certainly something we can discuss.

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

Slow performance? Click me!

GabeU · ‎05-11-2020

I "third" this suggestion.