Account Balance showing $0 ??

Jonathan Taylor , i am part of the community forum, but like you am a paying  just like you, just wanted you to know i'm a DAV, the same as you and the reason i'm giving you a heads up , just in case you do not already know it that you are eligible for a discount as long as you notify accounting department and all it took was asking if they had a discount for us ,, DAV ,and they said yes  and was given that on the  plus several other perks on the spot , now about your issue's   tell all your information on your problems an maybe one of the community members or Hughes-Net REP.  can help you out in all your problems . you have a great day !!