HughesNet Community

Account concerns

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Account concerns

Wow this is unbelivable. i was not only hung up on FOUR times by Hughes Net workers I also typed a whole long page of help here and it all went away. I am trying to fix my Hughes Net account i had callled FOUR times the last two times asking to talk to a suppervisor. Each time i was placed on hold my call was dissconected . I am so upset that no one has returned my call. Is Hughes Net saying they do not care about us as a customer ? That is the way i feel. Could someone please look up my account and return this call so we can get this called back and cleared up? Thank you.


Good morning horseloverkim,


Thanks for posting and welcome to the community! I'm sorry to hear what happened, I'll let management know about your experience. 


I pulled up your account to investigate your reason for calling us. Please check your private messages in the top right corner of the community page as I've sent you a PM to further address your concerns.


If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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