Forum Discussion

IntheSticks's avatar
IntheSticks
Sophomore
6 years ago

Annoying credit card problem message from Hughesnet

Since March 1st I'm continually getting a message from Hughesnet popping up in my browser. It states in part that "were (sic) unable to process your payment using the credit card on file for your acc...
maratsade's avatar
maratsade
Distinguished Professor IV

"The messages started March 1st and the expiration date on the card was 03/2019 (good to the end of the month) I wonder if HN thought the card expired at the start of the month."

 

Often billing departments work this way, and this needs to be taken into account by credit card users.  It's an automated process, so it doesn't really think like a human would.   Glad this was resolved for you.

GabeU's avatar
GabeU
Distinguished Professor IV
6 years ago
maratsade wrote: 

Often billing departments work this way, and this needs to be taken into account by credit card users.  It's an automated process, so it doesn't really think like a human would.   Glad this was resolved for you.

It was the gremlins.  They're hiding in everything!  :p