Forum Discussion

dkfkaw84's avatar
dkfkaw84
Freshman
5 years ago

Bill raised and still under 24 month contract.

Hey it seems my bill went from $135.75 to $163.41, Can anyone help me understand why it went up almost $30?
Cush1966's avatar
Cush1966
New Member
5 years ago
Mine too. I was just told the discount period ended. I guess we made a 24 month commitment to the price the Company did not.
  • maratsade's avatar
    maratsade
    Distinguished Professor IV
    5 years ago

    The 24-month commitment is set for all subscribers -- any discounts are at the discretion of the ISP.  Do you have any hard evidence that you were promised a discount over the life of the agreement? If you can produce that, you may be able to get the discount re-applied. 

     

    Cush1966 wrote:
    Mine too. I was just told the discount period ended. I guess we made a 24 month commitment to the price the Company did not.