If that was the case why when I call in the payment it processes just fine no problems at all. LOL It is Hughes if they are not make our lives miserable they are not happy. They know that people that live in rural areas we have no other choice really. SO they have bad service try to cheat you out what ever they can including allowance that disappear with no explanation that was fixed in till they had the new improved look now it is disappearing again. If you leave a cc on file they use it with out authorization for a big company it is all screwed up. It you can pay over the phone then they should allow you to pay it on line.
