Hello,
After speaking with our principal specialist, he informed me that we do use a pre-defined list of pre-paid and gift cards. However, this should only be an issue if you are trying to use that card for recurring payments. You can still use pre-paid cards and gift cards to make a one-time payment. The method GWalk900 uses should work. Make sure that the option to "keep this card" on file is NOT checked before continuing. If the box is checked then the payment will fail. Please let me know if you remember what the situation was so I can escalate if that is the case.
Thank you
Amanda
