They (Hughes) have been notified of the issue ... and are working on it.
Q: Until the issue is resolved, why not simply use the "old" online one-time payment method linked to above?
Gabe, I don't think the old site is going away anytime soon. I just paid my bill as a one time advance payment just a day or two ago.
I did have to remember to remove the "check mark" from the auto opt-in box but it is still working:
GabeU
Early this morning during our overnight updates to the Support center, I was told that the one time payment option was reverted to using the system from the customercare site instead of an independant method. It should work fine now. Of course let me know if it does not.
Thank you
Amanda
Thank you, Amanda. I don't know why but I missed your reply from Thursday (3/9/2017). I will give it a try again next month and let you know what happens. Thanks for looking into it for me.
I just started with Hughes in November. Every month something is wrong!! You say you pay your bill online. They didn't even give me that option. My bill is automatically paid with my card. I don't even get to see my bill. This month my bill was more than last month, but I didn't know why. Had to call them once again. I don't want to be automattically charged. I want to see my entire bill!! This is nuts. I didn't even know there was a 2 year requirement to keep this service.