Forum Discussion
Cancellation
My service started November 6, 2019 3 days later I tried to contact hughesnet because my service was terrible . I was told to reset my box that did nothing to improve my download upload or streaming s...
Please cancel my service. You all attempted to “fix “ the problem as you call it , several times over the phone every time you told me it was working great on your end explain how that is possible when with your service there has been nothing but headache and chaos. I even went up on my mps still no change . You give crap service and still expect people to pay the cancellation fee. That is almost laughable
As of right now you have three options:
1. Do nothing and continue as is.
2. Work with Liz in her troubleshooting of your issue, but for which she cannot do without your input. Without doing this, as she explained, the Early Termination Fee at cancellation will be valid. She also gave information that may help with your streaming.
3. Call to cancel your service, and for which there will be the aforementioned Early Termination Fee.
