I see it's your first post here, so welcome to the community! Thanks for posting, we want to help address your concerns. The best place to start is Zone Alarm's support site:www.zonealarm.com/support
There's a 24/7 live chat, knowledge base, and user forum you can access from the link above. Hope that helps!
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
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