Thanks Amanda. I will be cancelling my service in May and switching to DSL. I admit Hughesnet is fast but after paying $150 a month for over 2 years and all the problems I have had I will not be interested in staying. Especially since the Ultra plan is not available for me. With the Ultra plan offering more data and being cheaper I feel Hughesnet is cheating customers. I will be saving over $100 a month with DSL thru ATT. Hughesnet will not offer me anything similar to what I can get with ATT. If they will I might consider staying.
It's an unfortunate situation, but we can say if the opportunity to get something new makes you happy, that is all anyone can ask for! You are always welcome back and I am very sure that HughesNet will make improvements in the future to be able to provide more plans like Ultra, but we don't have any sort of time frame of when it is going to happen. Please let us know if you have any issues with your cancellation or service altogether and we'll be glad to help you out.
AT&T... my only words about them are, "Thanks for screwing us over." Bellsouth ran new lines down my road for DSL service, had almost everything completed, then AT&T bought them the week that the DSL was to go active. AT&T never activated the lines, and have let them sit and rot to the point that phone lines here just don't work anymore.
Charles I am about 1/3 mile off the blacktop road. The phone lines (that I do not use) were put down in the 50's or 60's. I am not sure which. I will never get UVerse, cable or anything similar but I am happy with the DSL. It is about the same speeds. I just need to play around and figure out when it is most congested and work around that for when i work. Not a problem for me. But no more getting up at 2 am for Windows updates or anything else that needs updating. The amount I am saving is a big deal for me.