Disgraceful Product: I plan to have my service cancelled with no termination fee

Liz,

If we decide to stay with the company, is there really nothing better HughesNet can offer? What I don't understand is that at any time of day someone can give me a couple GBs due a complaint or I can pay for more GBs, so then why can't HughesNet just name a price for an unlimited plan or at least a plan that will actually carry a user more than a couple days into the month?? I am paying so much for internet that barely works most of the month, this just isn't right.