Forum Discussion
ETF Cost Question
GabeU wrote:
If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location.
https://www.hughesnet.com/moving
ok if I do that way is ETF waived and what do I do with radio transmitter?
Ryan11433 wrote:
GabeU wrote:
If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location.
https://www.hughesnet.com/moving
ok if I do that way is ETF waived and what do I do with radio transmitter?
I don't believe any ETF would apply as part of the moving thing is agreeing to a new 24 month commitment. You'd leave the radio in place on the dish assembly.
- Ryan114334 years agoJunior
GabeU wrote:
Ryan11433 wrote:
GabeU wrote:If you do end up wanting HughesNet at your new location, they do offer a moving service, where you take just the modem and power pack with you and they install a dish at the new location.
https://www.hughesnet.com/moving
ok if I do that way is ETF waived and what do I do with radio transmitter?
I don't believe any ETF would apply as part of the moving thing is agreeing to a new 24 month commitment. You'd leave the radio in place on the dish assembly.
Hmm it looks like I need it returned as I discovered Charged for not returning a radio transmitter - HughesNet Community - 19589 topic? I didn't want the same story that the person have went through but I have not moved yet.
- GabeU4 years agoDistinguished Professor IV
Ryan11433 wrote:Hmm it looks like I need it returned as I discovered Charged for not returning a radio transmitter - HughesNet Community - 19589 topic? I didn't want the same story that the person have went through but I have not moved yet.
That's when cancelling the service. Moving is different.
If/when you set the move up, they'll give instructions. Liz or another rep can verify that you don't need to do anything with the radio when moving your service.
Edit: You can also see in this info concerning relocation that there's no mention of needing to return the radio.
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