Forum Discussion

sarahlaskey's avatar
sarahlaskey
Freshman
5 years ago

ETF Dispute Case #126868935

During my initial sales call, the agent failed to mentioned that I would be subject to a 24 month contract and up to a $400 ETF, despite the fact that I asked her to explain the cancellation policy a...
Early Termination Fee
Liz's avatar
Liz
Moderator

Hi Sarah, 

 

Posting in the community threads are visible to the public, but you can privately message me the number you used to call sales to better help us locate the sales call.

 

Thanks,

Liz

 

sarahlaskey's avatar
sarahlaskey
Freshman
5 years ago

Phone number sent. Thank you for helping. 

  • Liz's avatar
    Liz
    Moderator
    5 years ago

    Good morning Sarah,

     

    I see you called in and was able to get your concerns addressed, glad to see that. If you have any other concerns, please don't hesitate to contact us again.

     

    Thanks,

    Liz