Forum Discussion
Coastalsun
4 years agoNew Poster
Early termination fee
I don't know why, but I was told by a rep to come to this place to report my issue with early termination fee. If I were to start from the beginning and write about all the issues I've had, there wo...
- 4 years ago
Oh yes, this is totally for customers (residential accounts only, though), but my point is that if you started a case with the B.B.Bureau, the HughesNet reps here can't help you, unfortunately. They're a different department, and so your case is out of their hands and goes to the department that deals with reports through the Bureau. Hopefully those folks will get on the case quickly and reach out to you.
dbeard47
4 years agoNew Poster
Same day billing and drafting my checking account. Auto Pay is forced upon you with a $5.00/month charge for paper billing. If I have a question about a bill, it's too late because my account has already been drafted. HughesNet punishes rural customers with rate hikes, plan changes, and awkward billing charges that adds to your bill.
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