I see it's your first post here, so welcome to the community! We got you covered. I'll have a HT1100 sent to you and you can use the same box to return your old HT1000. The return label is in the pouch on the outside. Feel free to come back to the community if you have further concerns.
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.