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HughesNet promised to refund the equipment fee. Still hasn't happened.

New Member

HughesNet promised to refund the equipment fee. Still hasn't happened.

HughesNet promised to refund the equipment fee once they received the shipment I sent. According to UPS, the equipment was received by HughesNet on 19 May 2015; and yet, I have not received the refund. When is this going to happen?

Here's the UPS tracking #: 1Z6W37599001727767
2 REPLIES 2
Moderator
Moderator

Re: HughesNet promised to refund the equipment fee. Still hasn't happened.

Good morning Michael,

We want to address your concerns, so we'll pull up your account and look into this to let you know. I'll post back once I have an update. Thank you for the tracking number, this helps.

Thanks,
Liz

Thanks,
Liz

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Moderator
Moderator

Re: HughesNet promised to refund the equipment fee. Still hasn't happened.

Hi Michael,

We'll go ahead and push your refund, so your credit card on file will be refunded within two business days. Thanks for posting, and please don't hesitate to post back here if you have additional concerns we can happily address for you.

Thanks,
Liz

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->