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I am being taxed for a service I no longer receive.

Freshman

I am being taxed for a service I no longer receive.

I was receiving phone service but since disconnecting it I still get billed for the telecommunication taxes. I have made repeated calls about this and been told it was fixed but when my bill was posted the tax was still there. 

2 REPLIES 2
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Professor

Re: I am being taxed for a service I no longer receive.

This area where you posted is just for general chat, not for HN support and the reps may not respond to you here.  You should go to myAccount and Billing and start a topic there. Just copy and paste the contents of your post here. 

 

Only the Hughesnet reps can check your account from their side to see what's going on, and they're not around on the weekend, so it will be next week when you hear back from them. 

 

*I am not a Hughesnet employee or representative. This is a customer-to-customer tech support community, and I am a customer.

 

@pattymotley wrote:

I was receiving phone service but since disconnecting it I still get billed for the telecommunication taxes. I have made repeated calls about this and been told it was fixed but when my bill was posted the tax was still there. 


 

Moderator

Re: I am being taxed for a service I no longer receive.

Hello Patty,

Please see your other conversation for further assistance.

Thanks,

*Felicia*