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I have a problem with performance

New Member

I have a problem with performance

If u pay for something u should get it ,I don't feel we are getting what we are paying for
16 REPLIES 16
New Member

Re: I have a problem with performance

You're going to have to be a little more specific. Just what is it you feel you have paid for that you're not getting?
Assistant Professor

Re: I have a problem with performance

Care to expound? That sure isn't telling us anything we can try to help with.

Grrrrrr.......Mordacious posted while I typed......foiled again! Tony I think you get the point.
New Member

Re: I have a problem with performance

I thought highs peed mentioned highspeeddidnt know it was same a 3 4g
New Member

Re: I have a problem with performance

It buffers all the time no matter if fb on phone or netflix
New Member

Re: I have a problem with performance

I called Hughes net to ck it and they want to charge me and said it was working fine .I have better service with my data on my phone and I'm in extended area with Verizon. That's why I got internet.not good at all
Assistant Professor

Re: I have a problem with performance

What plan do you have? Speeds are advertised as "up to" and not guaranteed to be at top speed 24/7. The highest "up to speed" is 15 Mbps depending on plan.
New Member

Re: I have a problem with performance

If your having trouble with buffering it is generally because you are trying to stream in HD and not SD. I stream all the time at SD with no problems

Speed are UPTO 10 MBPS run a speed test at testmy.net to see what your speeds are or use the Hughesnet site on your dashboard.

Curses BirdDog you beat me to it!
Assistant Professor

Re: I have a problem with performance

How long have you had service and are you over your allowance? Are the boxes green at top of the page here: http://192.168.0.1/  ?
Honorary Alumnus

Re: I have a problem with performance

First things first:

What modem do you have ? (HN9000 or HT1000/1100)

What plan level do you have ?

Check the modems SCC at 192.168.0.1 to see if you are in FAP or have an active error code.

Then once that info is known (it tells us how much "horsepower" you have) then we can look at streaming sources, streaming rates and speed tests.