Taking payment before due date?

[dodrill12]

My account is set to auto pay in which I want to STOP! For my bill isn't due until the 28th of every month and Hughes takes a payment on the 18th every month. Being a long customer doesn't mean anything to them, for I have been a customer for over 3 years and it gets you no where.

I want to know why my bill states due date the 28th but payment was made the 18th

[GabeU · Accepted solution]

@dodrill12

You can call and request to be put on paper billing.  There is an additional monthly fee of  $5 for paper billing.  The phone number is 866-347-3292.  

When it comes to auto payments, the payment is drafted the day the new bill is created.  The due date is for those making manual payments.  

[Nwall00]

I wondered the same thing! Payment is withdrawn 10 days before due date??? You don’t offer paperless billing?? This is 2018 not 1998. I realize you have a monopoly, but that’s no excuse for **bleep**ty practices

[maratsade]

"Payment is withdrawn 10 days before due date??? You don’t offer paperless billing??"

They do. The withdrawal from your account is the paperless part.

[MarkJFine]

1. HughesNet doesn't have a monopoly.

2. Paperless billing has nothing to do with electronic receiving/collection.

3. Early payment is good for cash flow, which is, in fact, a very good business practice when there's a high initial technical investment.

Bottom line: Not one bit of that **bleep**ty vitriol-driven post makes any sense... except for the year.

[Nwall00]

Your obviously an idiot. I can’t pay 10 days late. They should not take my money 10 days early. The companies cash flow is not my concern. My cash flow is. By paperless, I mean they actually send you a bill, on crazy formats like email.

[Nwall00]

Ps. You will have to move out of your mothers basement one day

[GabeU]

@Nwall00

Personal attacks will not be tolerated on this community.  You agree to the Terms of Service and Community Guidelines simply by posting, so please follow the rules.  

[MarkJFine]

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@Nwall00 wrote:
Your obviously an idiot. I can’t pay 10 days late.

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No, "you're" obviously an idiot.