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Taking payment before due date?

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New Member

Taking payment before due date?

My account is set to auto pay in which I want to STOP! For my bill isn't due until the 28th of every month and Hughes takes a payment on the 18th every month. Being a long customer doesn't mean anything to them, for I have been a customer for over 3 years and it gets you no where.

 

I want to know why my bill states due date the 28th but payment was made the 18th

1 ACCEPTED SOLUTION

Accepted Solutions
Distinguished Professor I

Re: Taking payment before due date?

@dodrill12

 

You can call and request to be put on paper billing.  There is an additional monthly fee of  $5 for paper billing.  The phone number is 866-347-3292.  

 

When it comes to auto payments, the payment is drafted the day the new bill is created.  The due date is for those making manual payments.  

 

 

 

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
8 REPLIES
Distinguished Professor I

Re: Taking payment before due date?

@dodrill12

 

You can call and request to be put on paper billing.  There is an additional monthly fee of  $5 for paper billing.  The phone number is 866-347-3292.  

 

When it comes to auto payments, the payment is drafted the day the new bill is created.  The due date is for those making manual payments.  

 

 

 

 


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
New Poster

Re: Taking payment before due date?

I wondered the same thing! Payment is withdrawn 10 days before due date??? You don’t offer paperless billing?? This is 2018 not 1998. I realize you have a monopoly, but that’s no excuse for **bleep**ty practices
Associate Professor

Re: Taking payment before due date?

"Payment is withdrawn 10 days before due date??? You don’t offer paperless billing??"

 

They do. The withdrawal from your account is the paperless part.

Senior Instructor

Re: Taking payment before due date?

1. HughesNet doesn't have a monopoly.

2. Paperless billing has nothing to do with electronic receiving/collection.

3. Early payment is good for cash flow, which is, in fact, a very good business practice when there's a high initial technical investment.

 

Bottom line: Not one bit of that **bleep**ty vitriol-driven post makes any sense... except for the year.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
New Poster

Re: Taking payment before due date?

Your obviously an idiot. I can’t pay 10 days late. They should not take my money 10 days early. The companies cash flow is not my concern. My cash flow is. By paperless, I mean they actually send you a bill, on crazy formats like email.
New Poster

Re: Taking payment before due date?

Ps. You will have to move out of your mothers basement one day
Distinguished Professor I

Re: Taking payment before due date?

@Nwall00

 

Personal attacks will not be tolerated on this community.  You agree to the Terms of Service and Community Guidelines simply by posting, so please follow the rules.  


AMD FX-6100 | Samsung 250GB 840 EVO SSD | Western Digital Blue 500GB HDD | 16GB DDR3-1866 | EVGA Geforce GTX 550ti | Windows 10 Pro 64-bit
Senior Instructor

Re: Taking payment before due date?


@Nwall00 wrote:
Your obviously an idiot. I can’t pay 10 days late.

No, "you're" obviously an idiot.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.