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Taking payment before due date?

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Taking payment before due date?

My account is set to auto pay in which I want to STOP! For my bill isn't due until the 28th of every month and Hughes takes a payment on the 18th every month. Being a long customer doesn't mean anything to them, for I have been a customer for over 3 years and it gets you no where.

 

I want to know why my bill states due date the 28th but payment was made the 18th

1 REPLY
Professor

Re: Taking payment before due date?

@dodrill12

 

You can call and request to be put on paper billing.  There is an additional monthly fee of  $5 for paper billing.  The phone number is 866-347-3292.  

 

When it comes to auto payments, the payment is drafted the day the new bill is created.  The due date is for those making manual payments.  

 

 

 

 


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