My account is set to auto pay in which I want to STOP! For my bill isn't due until the 28th of every month and Hughes takes a payment on the 18th every month. Being a long customer doesn't mean anything to them, for I have been a customer for over 3 years and it gets you no where.
I want to know why my bill states due date the 28th but payment was made the 18th
You can call and request to be put on paper billing. There is an additional monthly fee of $5 for paper billing. The phone number is 866-347-3292.
When it comes to auto payments, the payment is drafted the day the new bill is created. The due date is for those making manual payments.