Forum Discussion

aria's avatar
aria
New Poster
2 years ago

cancel service

i need to cancel service and can only do that by phone call but i do not have cell phone service here so do i just remove my credit card information to stop service. Everything is turned off so cannot use hughes net internet but have another provider that i am using now so still have web mail active.

please advise as i can only communicate through email at this time or through this community support.

 

Performance
  • Damian's avatar
    Damian
    Moderator
    2 years ago

    aria,

     

    Thank you for reaching out again. You can not cancel through any other means except for calling in by phone. You can use a neighbors phone, pay phone, or any other phone to allow you to call in. I apologize for the inconvenience but this is the only way to cancel due to account security.   -Damian