Forum Discussion
if been having problems how can I get out of contract without early termination fees is there a way
still nothing from anybody getting better only lost service 6 times today when am I going to hear from anybody
Hi Steven,
Welcome to the community and thank you for posting. C0RR0SIVE has already provided the right information to get you on the right track. Giving us a call right when service goes out is a faster way to get your system checked. I'm curious as to what your diagnostics will show, so please check your Private Messages and reply to my PM to confirm your account.
my email is steveninliberty@yahoo not getting notifications from this when have it set up to do so just another downfall with your awesome service
Good morning Steven,
Thank you for PMing me. I ran diagnostics on your site and decided to send you a replacement modem to see if that will address your intermittent connectivity concerns. You may use the same box to return your current modem with the return label located in the outer pouch. Please let me know how the new modem works out for you.
